Terms and conditions

Welcome to WrightLooks!

We are happy to provide toas cosmeceutical products and our very own WrightLooks line right to your door!

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

Refund/Return Policy

You may return most new, unopened products within 14 days of delivery for store credit only. We'll also include the return shipping cost in the store credit if the return is a result of our error (you received an incorrect or defective item, etc.). Store credit applies to skincare products only and can not be used towards services. NO REFUNDS OR EXCHANGES ON OPENED PRODUCTS NO EXCEPTIONS.

The buyer must contact the seller by email: WrightLooksNYC@gmail.com. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: Melissa@WrightLooks.com attn: support. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.